Dear Customer,
Thank you for registering your product(s) as part of our product safety recall related to your AM-500 and/or AM-510 digital multimeter (‘Affected Products’). We have received your information, and your order is in process.
For U.S. customers: We will soon be sending you a fuse replacement kit to correct your Affected Product(s). This order will be processed via the Fluke Shopify platform and can be tracked through the email confirmation you will shortly receive. Please follow the replacement instructions that can be accessed via the QR code on the fuse replacement kit packaging.
For Canadian and Latin American customers: A Fluke representative will be in touch shortly for next steps.
Please accept our most sincere apologies for any inconvenience caused by this action and should you have any questions, please do not hesitate to contact us. Contact information can be found at https://www.amprobe.com/contact-us/.